Leverage the tried-and-true CRM trusted by the Diagnostics Labs

Gain new customers, strengthen relationships with existing ones, and facilitate cooperation throughout the whole healthcare ecosystem with the help of a Salesforce-based CRM designed specifically for your business' needs.
• Clinical Data Management

• Pathology Information Management System

• Integration with RIS/PACS

• Appointment scheduling & patient engagement

• Lab Device Management

• Real-time inventory insights

• Integration with Pharmacy Management Systems, ERPs, barcode/label scanner software

• Billing, invoicing, contract management

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A doctors discussing a medical report

Improve patient outcomes by building a robust & scalable CRM for your Diagnostics Lab

Acquire more patients

• Referral Tracking: Monitor recommendations made by doctors, learn more about the most potential referral sources, and prioritize staff efforts across all of your devices.

• Patient Tracking: Monitor the journey of potential patients through the sales funnel on digital, internet, and SMS.
A girl using laptop and managing multiple tasks

Ensure consistent and complete trust throughout the process

• Enable Collaboration with Medical Staff: Health practitioners will be better able to
work together to take care of patients if
they have a complete picture of their lives.

• Patient 360: Consolidate data sources
into a unified patient record.
3 different profiles with information card

Centralized Data Management

EMR/EHR integration

PACS integration with RIS and HIS

Integrate with in-house/out-house labs

Referral Management

Centralised radiology reporting/sharing
and transferring; DICOM Images
three people putting on board the graph slides

Pathology Information Management

Role-based access and control

IPD Management

Emergency Response Care

OPD Management; Patient web portal,
alerts, queue management, appointment scheduling

Billing Management; outpatient billing,
account receivables, IP/ER/DC Billing
Two doctors standing together

Sales & Marketing Automation

Account Management, Sales Forecasting Management

Prescription renewals and cancellations

Real-time Inventory insight

Easy integration with third-party vendors/clinics/distributors, insurance
providers, etc.

Omni-channel marketing - emails, SMS,
social media

Customer segmentation and Campaign Management
Three people automating process